How to Place an Order
At MEK Design, creating your perfect furniture piece is simple and convenient. Every order starts with choosing the right materials and finishes to match your style.
1. Choose Your Textile- Upholstered Products
Begin by selecting the fabric for your chair, sofa, armchair, or bar stool. Explore our wide range of high-quality textiles available in different colours, textures, and finishes. Fabric samples can be viewed online ( every products have list of groups with textiles, every price group have direct link to our gallery, where you can view every textile and select best for you, from velour, braid, boucle, chenille, velvet to eco leather or real leather), or requested before purchase.
2. Select Wood or Metal Colour
After choosing your textile, select the wood or metal colour for the frame or legs of your furniture. Our materials are available in a variety of shades and finishes — from natural oak and walnut to brushed steel and matte black — allowing you to create a fully customised look.
Also you can add pins, knocker or crystals to some our chairs- its available in variants to select.
3. Order Directly Online
Once your selections are made, simply add the product to your cart and complete your purchase directly through our website.
When placing your order, make sure to add the textile name and colour (or number) in the notes section. Each textile in our gallery — located above the product description — has a name or number displayed above the photo. This ensures that our team uses the exact fabric you’ve chosen for your furniture.
If assistance is needed when choosing a textile, our team will be happy to help. We provide personal support with fabric selection and can guide you in finding the best option for your furniture.
Contact us anytime by email, WhatsApp message, or phone call for advice or recommendations:
- email: shop@mekdesign.uk
- WhatsApp or phone: 07554579395, or 02045247965
The entire process can be completed online quickly and securely.
4. Production
After your order is placed, our skilled craftsmen begin production. Each piece is made to order and carefully created by our experienced craftsmen, especially for handcrafted products, ensuring exceptional quality and attention to detail.
The timeframe for production is specified on each product page on our website, so customers know exactly when their furniture will be ready before placing an order. For larger or bespoke projects, we’ll keep you updated on progress.
5. Delivery
When your furniture is ready, it will be delivered straight to your address. Our customer service team will contact you in advance to arrange the most convenient delivery time. We provide reliable and secure delivery across the UK to ensure your order arrives safely and on time.
6. Warranty
All MEK Design products come with a one-year warranty covering manufacturing defects and workmanship. This guarantee ensures peace of mind and confidence in the quality of every piece we create.
7. Returns Policy
Because all MEK Design furniture is made to order and personalised according to each customer’s specifications, these products cannot be returned or refunded once production has begun. Please review all details carefully before confirming your order. Our team is always available to assist with any questions before purchase.
8. Questions or Assistance
If any questions arise before or during the ordering process, our friendly team is always ready to help. Contact us via:
- the contact form at www.mekdesign.uk/contact
- email: shop@mekdesign.uk
- phone: 02045247965
9. Satisfaction Guaranteed
Every MEK Design product is crafted with care and precision. If any questions or feedback arise after receiving your order, our support team remains available to assist.
MEK Design
Custom-made furniture and upholstery designed for comfort, quality, and style.
More information: www.mekdesign.uk
Here is a movie, which explain, where to find our textiles gallery, and how to select best colours for you, just click on the link below:
